How to Troubleshoot Export Restrictions or Errors in PDM Automotive
When using PDM Automotive, you may encounter issues during the export process. These can range from restrictions preventing you from selecting certain options to errors or warnings flagged during data export (e.g., for ACES or PIES formats). Below, we cover the common problems, their causes, and the steps to resolve them.
Common Export Problems and Their Solutions
1. Permissions Issues
If certain options are missing or restricted during an export and you cannot proceed, the issue is often tied to permissions. In such cases, you should:
Contact your system administrator to verify your user role and permissions. - Ensure you are not set to a "read-only" role, as this will limit your export capabilities. - Update your access credentials if required.
Ensuring the correct permissions will resolve most restrictions during data export.
2. Error Handling During Export
If you encounter warnings or errors during an ACES data export process, follow these steps:
Click on the Info Icon: - This will display specific error messages related to the export process.
Download the Error List: - The error list will provide detailed insights into the problem, including which part numbers are affected. - Example: If a part number like
SMLS1.1shows up in the error list, it means the part is no longer valid per Autocare guidelines.Analyze Error Details: - Check relevant data properties in PDM Automotive. For example, invalid data fields may appear as blue instead of the usual green. - This visual cue helps quickly identify and resolve the problem.
By understanding error messages and analyzing part data, you can address most issues during data export.
Summary
From permissions problems to data validation errors, issues during PDM Automotive exports can typically be resolved by addressing user roles or analyzing error details. Ensuring you have the necessary permissions and fully utilizing diagnostic tools like error lists will make your export process smoother. For further assistance or more complex problems, reach out to PDM Automotive support.
Related Topics
Understanding Export Formats in PDM Automotive
Managing User Roles and Permissions
ACES and PIES Standards for Exported Data